Disneyland Resort has introduced new rules to improve ride reliability due to a surge in ride disruptions. The changes aim to enhance guest experience and ensure safety.
As of early Tuesday, Disneyland reported that guest behavior accounted for 13% of ride shutdowns in fiscal year 2025. This marks an increase from a historical average of 10%.
The phone policy, nicknamed “Stow it, Don’t Show it,” prohibits visible phones on certain rides. Handheld filming is also not permitted on high-motion rides.
Additionally, Disneyland has banned selfie sticks and other loose items that could interfere with ride safety. Bag checks at the park have become more intensive, with deeper inspections for restricted items.
Disneyland is now employing facial recognition technology at entry gates. This aims to facilitate re-entry and prevent fraud.
The changes come amid broader efforts by Disney to support initiatives like Make-A-Wish events. Last year, Disney provided $30 million to Make-A-Wish, helping grant over 110,000 wishes during Bob Iger’s tenure.
Leslie Motter from Make-A-Wish stated, “Something truly special happens when communities come together with one shared vision: to bring joy to wish kids in ways that surpass even their greatest imagination.” This reflects the park’s commitment to enhancing the overall experience for guests.
As Disneyland continues to adapt its policies, officials aim to create a safer environment for all visitors. The park’s history of enforcing rules underscores its dedication to guest safety and satisfaction.
The next few weeks will likely reveal how these new regulations impact visitor experiences at Disneyland Resort.